My computer is computerized yet again. Seems it's not the fan this time, but the power cord. It frayed till you could see the cable... From what I can tell, the only thing between me and an operational computer is one tiny metal piece. Grr! Too bad I am not a metal-bender, right?
Was also having one of those days here at work. This lady pics up her pictures and gives me total 'tude. She had an attitude from 'go' because her hubby didn't wanna do the pictures... Then he took my asking if the kids had the same last name as 'the kids are not even yours'. After calling to follow up on a piss poor review. the mother told me what I 'supposedly' said while she was gone to the restroom. I explained why I asked the question that I did. she seemed to understand and saw where her husband have misunderstood what I meant. I thought the situation was handled, and we were cool. but when she came in to pick up the portrait there was a totally different attitude. first I showed her all the pictures and everything was in order, then I went to show her the extra that the lab have sent. before I can explain she asks 'what is that?' in the nastiest tone you can think of. I explain the specs and the discounted price it came with them. she went on a tangent about how she wanted been destroyed and that we better not display her pictures in the store or use them for advertising. also, she made a comment about not wanting to 'spend any more money here', again in a nasty tone. I remained pleasant the whole time but that still doesn't mean it didn't bother me. especially when I went the extra mile to make sure they were happy after the bad review. Oh well. Double grr.

Was also having one of those days here at work. This lady pics up her pictures and gives me total 'tude. She had an attitude from 'go' because her hubby didn't wanna do the pictures... Then he took my asking if the kids had the same last name as 'the kids are not even yours'. After calling to follow up on a piss poor review. the mother told me what I 'supposedly' said while she was gone to the restroom. I explained why I asked the question that I did. she seemed to understand and saw where her husband have misunderstood what I meant. I thought the situation was handled, and we were cool. but when she came in to pick up the portrait there was a totally different attitude. first I showed her all the pictures and everything was in order, then I went to show her the extra that the lab have sent. before I can explain she asks 'what is that?' in the nastiest tone you can think of. I explain the specs and the discounted price it came with them. she went on a tangent about how she wanted been destroyed and that we better not display her pictures in the store or use them for advertising. also, she made a comment about not wanting to 'spend any more money here', again in a nasty tone. I remained pleasant the whole time but that still doesn't mean it didn't bother me. especially when I went the extra mile to make sure they were happy after the bad review. Oh well. Double grr.
